ORGANIZATIONAL AND
OPERATIONAL DEVELOPMENT
Bringing out the best in the interplay of strategy, processes, and people
Bringing out the best in the interplay of strategy, processes, and people
Who are we and who is
Since its founding in 2007, Vialto Consulting has maintained a strong presence in the Hungarian and Central & Eastern European consulting market. On January 1, 2024, we acquired Educate, one of Hungary’s leading agile consulting firms.
The combined expertise of our two companies enables us to meet our clients’ diverse needs in strategic management consulting, project management, and organizational development across agile, traditional, and—most commonly today—hybrid delivery environments.
What we do
Aligning Strategy and Performance
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We help translate strategic goals into daily operations, ensuring that day-to-day execution and innovation mutually reinforce each other.
Adaptive Operations and Process Development
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We design more transparent processes, faster decision-making frameworks, and highly flexible organizational operations.
Change and Transformation Management
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We support the successful rollout of organizational changes and ensure their sustainable integration into everyday operations.
Data-Driven Operations and AI Readiness
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We connect data, decisions, and business goals to drive measurable, highly efficient operations.
Enterprise Agile Transformation Support
Agile Training
Agile Coaching
Leadership and Capability Development
When Is It Needed?
Organizational challenges rarely stem from a single issue. More often, they arise from a lack of alignment between strategy, operations, leadership, and data, preventing business goals from being translated into everyday execution.
We help organizations align strategy, processes, day-to-day operations, and people to consistently support business objectives. Through our integrated organizational and operational development approach, we deliver measurable business results.
In Which Scenarios Should You Turn to Us?
Strategy fails to translate into daily operations
Goals seem clear, but daily workflows are not aligned with them. Operational performance and innovative initiatives begin to compete with one another.
Our solutions:
- Strategy formulation and strategy facilitation
- Design of OKR (Objectives and Key Results) and performance management systems
- Leadership in complexity – driving productive synergy between sustaining performance and scaling innovation
- Flow first / value stream optimization
Processes lack the flexibility required for rapid adaptation
Redundancies, slow decision-making, and unclear responsibilities crawl in. The simultaneous presence of mixed methodologies (agile/adaptive vs. classic/waterfall/predictive) generates friction and ambiguity.
Our solutions:
- Business process management, Lean, and BPR (Business Process Reengineering)
- Redesign of organizational structures
- Design of agile-hybrid and post-agile operating models
- Implementation of clear role definitions and decision-making matrices
- Transformation management (across both agile and non-agile environments)
The organization operates in a state of chronic change fatigue
Continuous restructuring drains organizational energy. Changes are successfully closed at the project level but fail to stick in daily habits, corporate culture, or deeper operational layers.
Our solutions:
- Classic and digital change management
- Organizational resilience diagnosis and action plans with implementation support (covering both hard and soft factors)
- Large-group workshops and facilitated decision-making processes
- Agile and leadership coaching
The link between data and decision-making is broken
Decision-makers lack access to unified, reliable data. The impact of development initiatives goes unmeasured, and operations are not adjusted to match strategic goals. Automation and AI capabilities are underutilized.
Our solutions:
- AI Readiness Assessment – driving organizational, governance, and operational maturity
- Design of data-driven operating models
- Alignment of key performance indicators (KPIs) and decision-making logic
- CRM and Customer Experience Management (CXM) development tailored to business objectives
You want to successfully introduce agile ways of working across the organization.
Agility impacts every part of an organization. Successful transformation requires systems thinking and an end-to-end redesign of business processes. Having led some of the largest agile transformations in the Central European region, we bring experience from more than ten large-scale transformation programs.
Our solutions:
- Agile readiness and maturity assessments
- Agile transformation strategy
- Organizational structure and process design
- Implementation planning and transformation leadership
- Change management
You want to successfully introduce agile ways of working across the organization.
A successful transformation starts by creating a common understanding across the organization. Our agile training goes beyond Scrum and Kanban fundamentals by introducing your organization’s transformation journey and operating model, with special attention to the human side of change and addressing individual concerns.
We typically recommend agile foundation training and role-specific courses for both leaders and team members. Every program is tailored to your organization’s needs and delivered by experienced agile coaches, trainers, and business leaders with hands-on transformation experience. Our learning approach combines knowledge transfer, interactive workshops, coaching, and mentoring to maximize long-term impact.
We typically recommend agile foundation training and role-specific courses for both leaders and team members. Every program is tailored to your organization’s needs and delivered by experienced agile coaches, trainers, and business leaders with hands-on transformation experience. Our learning approach combines knowledge transfer, interactive workshops, coaching, and mentoring to maximize long-term impact.
Your leaders and teams need ongoing support in adopting agile ways of working.
Training alone is not enough for a successful transformation. Our experienced agile coaches support the practical implementation through coaching, mentoring, and organizational development expertise.
Our solutions:
- Launching new agile teams
- Improving team effectiveness and productivity
- Preparing Product Owners and leaders for their roles
- Establishing the processes and governance needed for enterprise agility, including roles and responsibilities, performance management, career frameworks, Beyond Budgeting, OKRs, and strategic alignment
Successful transformation requires new leadership capabilities and skills.
We design customized learning programs tailored to industry, organizational, and role-specific needs. Because continuous change requires continuous learning, our programs provide practical capabilities that enable successful transformation—recognizing that lasting change ultimately depends on individual behaviors.
We believe in a systemic approach to capability development. Especially during organizational transformations, success requires balancing both the “hard” elements (structures and processes) and the “soft” factors (behaviors, leadership, and feedback culture).
Our training content and methodology are adapted to the scale of change and enriched by the experience we gain from delivering transformation projects every day. We facilitate interactive workshops—in person and online, in both Hungarian and English—and reinforce learning through follow-up consultations.
We believe sustainable organizational change starts with leaders, which is why executive coaching and mentoring play a central role in our approach.
We believe in a systemic approach to capability development. Especially during organizational transformations, success requires balancing both the “hard” elements (structures and processes) and the “soft” factors (behaviors, leadership, and feedback culture).
Our training content and methodology are adapted to the scale of change and enriched by the experience we gain from delivering transformation projects every day. We facilitate interactive workshops—in person and online, in both Hungarian and English—and reinforce learning through follow-up consultations.
We believe sustainable organizational change starts with leaders, which is why executive coaching and mentoring play a central role in our approach.
Let’s find the best solution together
We are always ready for an hour of casual professional discussion!
In Which Scenarios Should You Turn to Us?
Strategy fails to translate into daily operations
Goals seem clear, but daily workflows are not aligned with them. Operational performance and innovative initiatives begin to compete with one another.
Our solutions:
- Strategy formulation and strategy facilitation
- Design of OKR (Objectives and Key Results) and performance management systems
- Leadership in complexity – driving productive synergy between sustaining performance and scaling innovation
- Flow first / value stream optimization
Processes lack the flexibility required for rapid adaptation
Redundancies, slow decision-making, and unclear responsibilities crawl in. The simultaneous presence of mixed methodologies (agile/adaptive vs. classic/waterfall/predictive) generates friction and ambiguity.
Our solutions:
- Business process management, Lean, and BPR (Business Process Reengineering)
- Redesign of organizational structures
- Design of agile-hybrid and post-agile operating models
- Implementation of clear role definitions and decision-making matrices
- Transformation management (across both agile and non-agile environments)
The organization operates in a state of chronic change fatigue
Continuous restructuring drains organizational energy. Changes are successfully closed at the project level but fail to stick in daily habits, corporate culture, or deeper operational layers.
Our solutions:
- Classic and digital change management
- Organizational resilience diagnosis and action plans with implementation support (covering both hard and soft factors)
- Large-group workshops and facilitated decision-making processes
- Agile and leadership coaching
The link between data and decision-making is broken
Decision-makers lack access to unified, reliable data. The impact of development initiatives goes unmeasured, and operations are not adjusted to match strategic goals. Automation and AI capabilities are underutilized.
Our solutions:
- AI Readiness Assessment – driving organizational, governance, and operational maturity
- Design of data-driven operating models
- Alignment of key performance indicators (KPIs) and decision-making logic
- CRM and Customer Experience Management (CXM) development tailored to business objectives
Enterprise Agile Transformation Support
Decision-makers lack access to unified, reliable data. The impact of development initiatives goes unmeasured, and operations are not adjusted to match strategic goals. Automation and AI capabilities are underutilized.
Our solutions:
- Agile readiness and maturity assessments
- Agile transformation strategy
- Organizational structure and process design
- Implementation planning and transformation leadership
- Change management
Agile Training
A successful transformation starts by creating a common understanding across the organization. Our agile training goes beyond Scrum and Kanban fundamentals by introducing your organization’s transformation journey and operating model, with special attention to the human side of change and addressing individual concerns.
We typically recommend agile foundation training and role-specific courses for both leaders and team members. Every program is tailored to your organization’s needs and delivered by experienced agile coaches, trainers, and business leaders with hands-on transformation experience. Our learning approach combines knowledge transfer, interactive workshops, coaching, and mentoring to maximize long-term impact.
We typically recommend agile foundation training and role-specific courses for both leaders and team members. Every program is tailored to your organization’s needs and delivered by experienced agile coaches, trainers, and business leaders with hands-on transformation experience. Our learning approach combines knowledge transfer, interactive workshops, coaching, and mentoring to maximize long-term impact.
Agile Coaching: your leaders and teams need ongoing support in adopting agile ways of working
Training alone is not enough for a successful transformation. Our experienced agile coaches support the practical implementation through coaching, mentoring, and organizational development expertise.
Our solutions:
- Launching new agile teams
- Improving team effectiveness and productivity
- Preparing Product Owners and leaders for their roles
- Establishing the processes and governance needed for enterprise agility, including roles and responsibilities, performance management, career frameworks, Beyond Budgeting, OKRs, and strategic alignment
Leadership and Capability Development: successful transformation requires new leadership capabilities and skills.
We design customized learning programs tailored to industry, organizational, and role-specific needs. Because continuous change requires continuous learning, our programs provide practical capabilities that enable successful transformation—recognizing that lasting change ultimately depends on individual behaviors.
We believe in a systemic approach to capability development. Especially during organizational transformations, success requires balancing both the “hard” elements (structures and processes) and the “soft” factors (behaviors, leadership, and feedback culture).
Our training content and methodology are adapted to the scale of change and enriched by the experience we gain from delivering transformation projects every day. We facilitate interactive workshops—in person and online, in both Hungarian and English—and reinforce learning through follow-up consultations.
We believe sustainable organizational change starts with leaders, which is why executive coaching and mentoring play a central role in our approach.
We believe in a systemic approach to capability development. Especially during organizational transformations, success requires balancing both the “hard” elements (structures and processes) and the “soft” factors (behaviors, leadership, and feedback culture).
Our training content and methodology are adapted to the scale of change and enriched by the experience we gain from delivering transformation projects every day. We facilitate interactive workshops—in person and online, in both Hungarian and English—and reinforce learning through follow-up consultations.
We believe sustainable organizational change starts with leaders, which is why executive coaching and mentoring play a central role in our approach.
What Makes Us Different?
A Vialto összehasonlítva az ITSM folyamatokhoz értő egyéb tanácsadó cégekhez több területen kínál tanácsadási értékelőnyt:
Gyakorlati ITSM megoldások
Tanácsadóink az ITSM teljes spektrumát lefedik (tervezés, bevezetés, audit – ITIL, COBIT), és javaslatok megvalósításában is aktívan részt vesznek.
Integrated Management of Organizational and Operational Change
We concurrently link process, system, and data-side improvements with human and leadership dimensions. Our core competencies in management consulting, agile practices, and organizational development are delivered through a unified, single source.
Strong Transformation Capabilities
We don't just deliver recommendations; we roll up our sleeves and take part in the execution—providing facilitation, coaching, training, and robust project management support.
Flow-First, Human-Centered Approach
We approach operations through the lens of value streams and customer experience. Our goal is not just a quick fix in efficiency, but a sustainable, adaptive, and business-measurable impact.
Measurable Results
- Transparent operations fully aligned with strategy
- Streamlined, optimized business processes
- Faster and clearer decision-making
- Measurable performance and data-driven management
- Reduced operational and change-related risks
- Stronger leadership and organizational resilience
Our experts
Andrea PINGITZER
Consultant
Barbara BRUNN
Consultant
Tamás FRIVALSZKI
Consultant
Krisztina WELSH
Consultant
Tamás GARICS
Consultant
Glória JAKAB-VALKAI
Consultant
Our main clients
Study: Hybrid Project Management
Our latest research explored the hybrid project management practices and challenges of Hungarian organisations. Discover the key findings.
Study: Agile Maturity Survey
Our 2024 research examined the agile maturity of organisations in Hungary. Read the full study to explore the results.
Every successful transformation starts with a conversation.
Let’s find the best solution together.
Study: Hybrid Project Management
Our latest research explored the hybrid project management practices and challenges of Hungarian organisations. Discover the key findings.
Study: Agile Maturity Survey
Our 2024 research examined the agile maturity of organisations in Hungary. Read the full study to explore the results
Every successful transformation starts with a conversation
Let’s find the best solution together.
