Our colleague, Dániel Kapusy had the honor of introducing Celonis Process Mining solutions at the prestigious Healthcare+ Expo Taiwan, joining an esteemed lineup of industry leaders including Acer, Intel, Microsoft, and Nvidia. Taiwan, recognized as a key technological innovation hub in the Asia-Pacific region, focused this year’s Healthcare+ Expo on “The Future of Healthcare,” showcasing state-of-the-art digital healthcare solutions.
At the 2024 Healthcare+ Expo Taiwan, Daniel Kapusy from Vialto Consulting hosted an insightful discussion on Process Intelligence in Healthcare: Maximizing Performance and Patient Experience. Highlighting the role of process mining and AI, the presentation emphasized how these technologies can transform healthcare operations. From streamlining administrative processes to improving patient outcomes, Dániel demonstrated the value of leveraging data-driven insights for optimizing workflows and addressing execution deficiencies within healthcare organizations.
A key takeaway was the introduction of Celonis Process Intelligence (CPI), a cutting-edge technology combining process mining with AI and machine learning to create a “Digital Hospital Twin.” This innovation enables healthcare providers to simulate processes, predict bottlenecks, and identify opportunities for automation, thereby reducing costs, improving efficiency, and enhancing patient experiences. He also stressed the importance of focusing on “low-hanging fruit” — procedural inefficiencies in bureaucratic operations — as a high-impact yet accessible area for digital transformation.
The real-world impact of CPI was underscored through case studies from leading healthcare organizations such as the NHS, HCA Healthcare, and GE Healthcare, which achieved significant cost savings and operational improvements. With its ability to provide actionable insights, align with smart healthcare solutions, and foster a data-driven culture, CPI positions itself as a cornerstone for advancing global healthcare innovation. He concluded by advocating for patient-centric healthcare and encouraging leaders to embrace digital tools like CPI for a precise and personalized future.
A key takeaway was the introduction of Celonis Process Intelligence (CPI), a cutting-edge technology combining process mining with AI and machine learning to create a “Digital Hospital Twin.” This innovation enables healthcare providers to simulate processes, predict bottlenecks, and identify opportunities for automation, thereby reducing costs, improving efficiency, and enhancing patient experiences. He also stressed the importance of focusing on “low-hanging fruit” — procedural inefficiencies in bureaucratic operations — as a high-impact yet accessible area for digital transformation.
The real-world impact of CPI was underscored through case studies from leading healthcare organizations such as the NHS, HCA Healthcare, and GE Healthcare, which achieved significant cost savings and operational improvements. With its ability to provide actionable insights, align with smart healthcare solutions, and foster a data-driven culture, CPI positions itself as a cornerstone for advancing global healthcare innovation. He concluded by advocating for patient-centric healthcare and encouraging leaders to embrace digital tools like CPI for a precise and personalized future.
